Jess O'Dwyer

Mind Your Language: Diversifying Recruitment with Technology

Jess O’Dwyer, General Manager-Europe at Pocketalk, says embracing language diversity and improving communication are essential for closing the resource gap in the UK’s facilities management sector. The UK facilities management sector has always been heavily reliant on a foreign workforce. However, the impact of three significant factors – Brexit, the COVID pandemic and Russia’s invasion of Ukraine – meant the…